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  QUESTIONS
How can I change my personal information?
How do I let etnies know about my new e-mail address?
How do I unsubscribe from the etnies mailing list?
 

 

  ANSWERS

How can I change my personal information?
Create a My Account, which will allow you to update your personal information by selecting Edit Profile. If you would like to change the information on an order you have already placed, please call Customer Service at 1-877-4ETNIES (1-877-438-6437) between the hours of 9:00 a.m. and 5:00 p.m. PT, Monday through Friday, excluding holidays. Our holidays are New Year’s Day, Memorial Day, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve and Christmas. You can also e-mail Customer Service at customerservice@store.etnies.com 24 hours a day, seven (7) days a week.

How do I let etnies know about my new e-mail address?
Simply log into My Account and click Edit Profile. Here you will see an e-mail address field. Enter your new e-mail address and click Update.

How do I unsubscribe from the etnies mailing list?
Please click here go to the unsubscribe page and enter your email address and we will remove you from the list. Please allow one (1) to two (2) weeks for processing.

 

 
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